I just moved to the Phoenix area 5 months ago. Unfortunately, my brakes went metal to metal and I have no clue how all that works as I am recently divorced. I have long heard horror stories of getting ripped off by companies in the brake industry. I came here to Yelp and read the reviews. There were a couple of them where the reviewers stated as women, they were taken care of and were not ripped off. I went with these guys. I am very satisfied with the whole process from dropping off my car to when I picked it up. Brakes work great and I received a copy of the inspection report complete with photos that helps keep everything in the open for even the most skeptical. Thank you!!! - Christina M. (5 star review on Yelp)
Great service. They include pictures with the inspection report they emailed me. I will use them in the future. - Jason K. (5 star review on Yelp)
I highly recommend these guys! My daughter said her car was making a noise so I took the car in and it was very bad however they inspected the car and gave me the recommend repairs and even worked with me on the price a bit. I will not take my vehicles anywhere else. Thanks! - Michael H. (5 star review on Yelp)
This shop has earned every bit of its 5 star rating and will definitely be my go to shop from now on. The staff were all extremely knowledgeable and friendly and went out of their way to make me feel comfortable and to explain every detail of the issues I was having and answered any and all of my questions and then some. My bill was lower than expected and extremely reasonable. Especially as a female I am used to being taken advantage of and I was pleasantly surprised by The Brake Shop. I would recommend them to anyone needing auto repairs! - Amber S. (5 star review on Yelp)
Everyone at the break shop is fantastic. Courteous, professional, and they explain exactly what I needed and didn't need (immediately). Fair pricing and quick service. This is now the only place I'll take my truck, Corvette, and 300 SRT. - Dave S.
Fantastic job, very fair price. They even gave me a ride to/from my house while working on our car. Highly recommended. I'll go back. - Teri K.
I have been having the Toyota dealer tell me that I need new brakes for 8 months and 10,000 miles or so. I wanted a second opinion, so I went here based upon other reviews I found. I've been there twice since that trip to the dealer and both times I was told I had more time before I needed new brakes. It's kind of sad to make such a big deal about someone being so honest, but it's so rare anymore and it's worth noting. Even though I live in North Scottsdale, I am a customer for life with these guys. - Ed G.
Very friendly, informative and helpful staff. Quick service. Would definitely recommend. - Nicole P.