I have been having the Toyota dealer tell me that I need new brakes for 8 months and 10,000 miles or so. I wanted a second opinion, so I went here based upon other reviews I found. I've been there twice since that trip to the dealer and both times I was told I had more time before I needed new brakes. It's kind of sad to make such a big deal about someone being so honest, but it's so rare anymore and it's worth noting. Even though I live in North Scottsdale, I am a customer for life with these guys. - Ed G.
Very friendly, informative and helpful staff. Quick service. Would definitely recommend. - Nicole P.
As always, the work was completed on time at the price I was quoted. Wouldn't go anywhere else!! - Sandy R.
Repeat customer here, came in and had another stellar service on my car. These guys found a fuel leak I have had other mechanics try to find and not only did they find and fix it, they didn't charge me crazy labor costs to do it. Well done gentlemen! I'll be back and I'm always telling new people about you. - Marla H.
A friend recommended The Brake Shop and she was right. Very courteous and honest. That's what I look for when I get my car serviced. - Susan S.
The stafff is great and always super honest with me about my car. - Tiffany W.
I read the great reviews posted online before going to The Brake Shop, and was definitely in total agreement with all the reviews. I couldn't have asked for any better friendliness, customer service, quick service, knowledge... you name it. They were #1 in everything! Thanks so much, The Brake Shop, for taking such good care of me. You've earned a customer for life. - Monica I.
Because my vehicle is a 2000 and I love it, I try to get whatever needs attention taken care of. I have been with The Brake Shop since they were located on Scottsdale Road and I wouldn't go anywhere else because they don't try to "add" anything on that doesn't require attention. They're honest and that's not always true at other places. - Shirley B.
Very honest and reasonably priced! Provided photos with the inspection and always happy to answer any questions. I like to be educated about my car when I am told there is something wrong and the men that work here are always patient and helpful! - Erica L.
The guys at The Brake Shop are very kind and trustworthy. I put my complete confidence in them. They have done great work for me in the past. Most recently, the work needed was more than the value of my vehicle. The guys were honest with me and NOT pushy. They even wished me luck in purchasing a new vehicle. - Catherine H.