These guys were amazing! I give them a 5 star all the way! I have a van that was having issues with its brakes and they were able to find my problem and get my brakes fixed! - Christina P.
It is rare to find such competency and honesty in an automotive shop. Last month I took my truck to the dealer to get some preventative maintenance done. During their safety inspection, they discovered that all my brake pads were in need of replacement, tires also. They recommended that I replace everything within the next couple months and gave me a quote of about $600 for the brakes and $1500 for the tires. I have a dually and I wanted the best tires/brakes, so I was not too surprised at the price. But I figured I would shop around and see what else was out there. I read some reviews online and decided I would give The Brake Shop a try. I gave them a call and got a quote from Carl. For the best heavy duty pads, rotor turning, labor, etc., the brake job quote was about 1/2 of the quote from the dealer. Same pads! My appointment was yesterday. After about 45 minutes, Carl told me that I do not need brakes. I have approximately 1/2 of the life left. In all fairness, the dealer did disclose the thickness of the pads and they matched (almost) the measurement that The Brake Shop gave me. The difference was that the dealer said that they needed to be replaced as soon as possible. In addition, Carl said that the front tires should be replaced soon, but the back tires have about 10K miles left on them. I paid Carl $25 for their time/labor and went on my way. When I do need the brakes done, The Brake Shop will get my business! I HIGHLY recommend them. In addition, they have some veterans working for them. Carl is an Iraq combat veteran and Gene is Navy. Give them a try! - Kolin M.
I rate The Brake Shop 6 out of 5 stars. Carl should teach classes on customer service! I recommend this shop to everyone needing service for their vehicle because the employees are honest, they know their stuff, and they care. - J.H.
What a gem! I chose The Brake Shop based on the excellent reviews and they did not disappoint. They were fast, friendly, respectful, and honest. I will definitely recommend to family and friends. - Kevin S.
What a great, honest place! I went in to get my breaks checked because they were squeaking a decent amount. After a 30 minute check they broke the news that my breaks were just fine, plenty of padding left. They said the dry air in the desert sometimes makes the pads squeak. Any other place could have taken advantage and said something totally dishonest. Definitely will return in 3-6 months to get them checked out again. - A.A.
I took my Suburban into the Brake Shop after reading the reviews on Yelp. I am always nervous about taking my cars to mechanics, I've been ripped off before and I don't know enough about cars to know if I'm being treated fairly. The assistant manager, Carl checked out my car free of charge and determined that I needed just my rear brakes changed. I had dragged my feet about going to get my brakes repaired because I knew it was going to cost a lot, and there's not a lot of extra money during Christmas time. The cost was about half of what I expected and only took about an hour. I will not only recommend the Brake Shop to everyone I know, I'm also sending my husband in there this week to have his truck checked out. It's not often you find a mechanic you feel you can trust, but you can definitely trust these guys, and we're driving all the way from Queen Creek for our repairs. - Keli A.
These guys are very honest, and straight forward. I went in there after some shop screwed up my brake job and these guys had to fix their mess. I am truly grateful there are still good people out there. They completely took care of my Acura and the pricing is fair. I definitely recommend these guys to anyone. By far the best auto service center. - Frank L.
Honest, great quality work, friendly people, quick... don't go anywhere else! - Kristin W.
536 N Country Club Dr
| Mesa, AZ
Email the Shop
MON-FRI | 7:30 AM - 6:00 PM
Weekends | 8:00 AM - 5:00 PM