I have taken several of my vehicles here over the past 5 years, everything from cars to a diesel four wheel drive truck and they always do a great job at a reasonable price. The staff are very knowledgable and courteous. Highly recommend them. - Brian D.
I trust, respect and believe in these guys. They've always been fair, honest and they don't 'sugar-coat' your car problems. They also do all they can to make it as budget-conscience as it can be. I will always recommend this shop for any and all repairs or maintenance. - Teri K.
I recently had an oil change done at a local dealership for my '96 Honda Civic where they told me I needed to have additional axle work done and that I had significant oil leaks. They quoted me at roughly $350 for this work. I had gone to the Brake Shop before for another vehicle where they had more reasonable prices so I decided to give them a try again. For the same work they quoted me about $100 cheaper. Here is where it gets interesting...
After ordering the part and looking at the vehicle they informed that the work was not even necessary! They saved me a car expense that I didn't even need! Not only did they say the part did not need to be replaced, but the part was still in good condition! However, they did tell me the battery would need to be replaced in the near future, which the dealership failed to mention to me. Needless to say, I got a new battery; this would be beneficial living here in the desert.
Carl and his staff are VERY HONEST and PROFESSIONAL. I can't get over how honest this auto shop is despite the misconceptions with mechanics and integrity. If you're looking for trustworthy evaluations on your vehicle, especially older ones like mine, I definitely encourage you to go to the Brake Shop. Due to this experience, I am now having my oil changes and other maintenance done by the Brake Shop! - Wesley H.
Best auto repair business in the Valley. They are not rip-off con artists like most auto shops, and they will do the best work possible on your vehicle. They do a great job explaining the needs and costs of repairs and are actually interested in making sure their customers are treated well. As a single woman, this place gives me comfort knowing I am not getting lied to. They do all auto repair, not just brakes. I highly recommend to give them a try. - Amy T.
The Brake Shop has always been fair to me and they're always extremely pleasant and easy to work with. Won't go anywhere else! - Wendi C.
Went there for an Uber vehicle inspection. They were fast. They did not try to con me. The place is so clean. They even have a nice coffee maker. - Sandra M.
Memorial Day weekend, my starter went out. Fortunately, The Brake Shop was nearby and open on Saturdays. When I called, Carl was incredibly nice and enthusiastic - it was 3pm, and he said if it was just the starter, they would do their best to get it done that day. Otherwise, I would be carless until Tuesday. I had my car back and running perfectly in two hours. When Carl asked if I needed a ride, I said I would walk, and he insisted on picking me up in a shuttle vehicle. On the way, he explained everything they did, why the starter failed, and even that they cleaned off the major corrosion on the battery wires - the probable cause of the failure - for free, because he "would hate to see a perfectly good starter fail again".
I was so impressed that I went back a week later because my blinker was out. I was in and out of there in 20 minutes. When I asked what I owed, Carl said, "I can't charger you for replacing a blinker bulb!" He easily could have charged me but didn't. He also explained that the connectors were a little worn out but that we could deal with that later.
Fast, quality service, super friendly, and they explain everything. I had an old mechanic that I used to really like, but I'm going to have to bid him adieu because The Brake Shop is my new go-to mechanic. - Kelley S.
Amazing job on my brakes. They went over what needed to be done, what could wait, how the different types of brakes work in my car and how to extend the life of my new brakes. They also looked over my car to see if there was any other problems to make sure I would be safe driving from Phoenix to Los Angeles. When I called them initially to get a quote they were exceptionally nice, very patient and thorough without pressuring me to schedule a time to come in like several other companies. They did exactly what the car needed and the price was beyond fair. They were very friendly and I would recommend everyone come to these guys for anything to do with a car. - Courtney S.
536 N Country Club Dr
| Mesa, AZ
Email the Shop
MON-FRI | 7:30 AM - 6:00 PM
Weekends | 8:00 AM - 5:00 PM