For someone that usually works on his own vehicles, I would definitely bring my vehicle back if need be. I'm very skeptical when it comes to mechanics.. but these guys earned my stamp of approval. - 5 Star Customer Review
My service assistant was Gene. From the very start my experience was exceptional. I brought my car in because my wife was hearing a high pitched squeaking (I never heard it), but because we just had a baby I decided to get it checked out. The guys were pleasant and friendly. I was able to explain my situation and Gene immediately told me that the brakes were probably fine, but for $20 I could have them inspected just to make sure. I really appreciated that honesty. I find it very hard to trust service professionals and I was assuming they would find something wrong even when there was nothing wrong. I got a call back a little while later telling me that the brakes were fine and had significant life left. Best $20 I ever spent to find out. No games, no hassles, no dishonesty. These guys are top notch. I will be back now the next time I suspect a real problem and I'm sure they will shoot straight with me. - Derek B.
I can not say enough good things about this business. I made an appointment based on other reviews posted here and they did not disappoint. They are friendly, professional and honest. I was given a full quote on what needed to be done and the order of importance that it be done. We then decided together what would fit my current budget and what could safely wait a bit. I recently moved here from Louisiana and am happy to say that I have found my permanent auto shop! - Stephanie H.
I am compelled to let all know that "The Break Shop" in Mesa is hands down the best place I have ever brought my car in for repairs. Friendly, caring, clean and so much a cut above. They not only diagnosed my car problem but went out of their way to find the part needed as quickly as possible. Kept me informed along the way. As I waited for the diagnosis a number of people came in to pick up their cars. Surprisingly (not surprising any more to me!) each and every one of them seemed so happy and satisfied with the work they'd had done. I spoke with a couple of them and they both said they would not take their car anywhere else! This is not an experience I've had in the past taking my car in for repairs. The icing was that even though the part couldn't be obtained until the next day. Offered me a shuttle home so I didn't have to find someone to come fetch me. Family owned, respectful, wonderful service. Can't thank Rick and the rest of the guys that took such wonderful care of me!! - Cindy T.
The best shop and group of guys to trust your vehicle with! Great feeling when you find a place you can trust who has never let me down. If there were a 10 star rating they would get 10 from me! - Cindy T.
Another great brake job on our other car. Got me right in. Gave me quotes and updates in a very timely manner. And Carl is quite the conversationalist, I must say! He kept me entertained; full service with a smile!! I tell everyone I can about this place. Thank you all, again, for your professionalism. - Cerissa M.
Is it possible to rate them 6 stars? I've lived a in a few areas of the country and when looking for a mechanic the MOST important thing to look for is honesty. Give me honest over cheap any day. That is not to say these guys are expensive, they're not, they're fair. Outstanding service, quality, knowledge and professionalism. They take the time to let you know what's going on. They'll try to save you money. Offered me a used gas tank instead of new because the used would work just as well. Saved me lots by diagnosing over the phone and helped me determine I could fix a problem on my own. Take your car here and be at ease with your decision. These guys are great. - Dave C.
This went so smooth that the review could write itself! Spoke to Carl on Monday at about 2:00. Explained the problem and he gave me a ballpark price. He had my car picked up in an hour and had it delivered Tuesday morning! He also changed my oil too! Great service, great communication! Will most surely use again and again! - Matthew B.
536 N Country Club Dr
| Mesa, AZ
Email the Shop
MON-FRI | 7:30 AM - 6:00 PM
Weekends | 8:00 AM - 5:00 PM