Long story short we were on a road trip and were stranded in AZ. This place is run by an friendly and honest soul named Rick. No funny business and our car was up an running in no time for an low and honest rate. - 5 Star Customer Review

This is the first shop I have found in my 10 years in the Valley where I know the guys are honest and will not try to rip me off or sell me things I do not need. On more than one occasion, I have taken other shops' recommendations to get brakes/struts/flushes done ASAP, and when I took my vehicles in to the Brake Shop, I found out that either a) I did not need to get the work done at all or b) I still had 6-12 months before the issue would be urgent. These guys are knowledgeable, efficient, fairly-priced, and will always give you a prioritized list of things from what needs attention right away to stuff that can wait a while. I highly recommend this place, and not just for brake-related issues, but all car-related problems! - Zeina H.

How many times do you struggled over whether you are getting ripped off at an auto place? You want to find that one place that is just honest... well The Brake Shop is it!

Couple of examples:

I took my car is because I was sure that I had brake problems, they took a look at my brakes and said they just needed to be cleaned, cleaned them out the door, NO CHARGE! I was ready and willing to pay to have my breaks replaced... all they had to do is give the word. They didn't and I got another 6 months out of my brakes.

I recently took my car in because I was sure the exhaust was having problems (yes they do more the just brakes). They told me to wait a couple minutes and if I needed an entire exhaust restructure that they would send me somewhere else because I could get it a lot cheaper!

It turned out that it wasn't my exhaust at all and they the engine was actually broken and it would not be worth it to fix it... which leads me to my last example:

After I decided that it was not worth fixing my car I asked them what they thought I should do with it... they recommended just selling it to a scrap company for parts. I have no idea how to do that but no worries, they stored it on their lot until THEY got a hold of a scrap company and THEY bargained with the company to get me $400 for my piece of junk car... cleaned out any personal belongings and held them until I picked them up!

For these guys it is all about building a relationship... I would take my car to them for anything. - Preston S.

I've been going to this shop for 6 years. They have consistently taken care of my car's maintenance which may not always be easy for a 2002 Hyundai. They have never tried to take advantage of me financially, honest to a fault. My first trip there, I wanted to get my brakes replaced because I heard squealing. They checked my brakes and told me that no replacement was necessary. I still had some room to go. The noise was caused by dirt from the recent haboob. Tell me what other mechanic would ever do that?? - T.C.

I rarely write reviews, but I was so impressed with everyone at The Brake Shop that I wanted to share my experience. I went in on my own as a woman, and it was ridiculously clear that I have no idea what I'm talking about when it comes to cars. Everyone at The Brake Shop was professional, kind, and got my brakes fixed very quickly. It would have been really easy for them to oversell me, or tell me I needed more repairs than were necessary. However, they were upfront, honest, and were able to repair the car for much less than I thought. They could have easily told me that I needed to replace both rotors, and I would have agreed, but they told me they were able to repair one of them to save me money. Superb service and people who obviously conduct business with a great deal of integrity. I'll definitely be back! - Ariel K.

I have taken several of my vehicles here over the past 5 years, everything from cars to a diesel four wheel drive truck and they always do a great job at a reasonable price. The staff are very knowledgable and courteous. Highly recommend them. - Brian D.

I trust, respect and believe in these guys. They've always been fair, honest and they don't 'sugar-coat' your car problems. They also do all they can to make it as budget-conscience as it can be. I will always recommend this shop for any and all repairs or maintenance. - Teri K.

I recently had an oil change done at a local dealership for my '96 Honda Civic where they told me I needed to have additional axle work done and that I had significant oil leaks. They quoted me at roughly $350 for this work. I had gone to the Brake Shop before for another vehicle where they had more reasonable prices so I decided to give them a try again. For the same work they quoted me about $100 cheaper.  Here is where it gets interesting...

After ordering the part and looking at the vehicle they informed that the work was not even necessary! They saved me a car expense that I didn't even need! Not only did they say the part did not need to be replaced, but the part was still in good condition! However, they did tell me the battery would need to be replaced in the near future, which the dealership failed to mention to me. Needless to say, I got a new battery; this would be beneficial living here in the desert.

Carl and his staff are VERY HONEST and PROFESSIONAL. I can't get over how honest this auto shop is despite the misconceptions with mechanics and integrity. If you're looking for trustworthy evaluations on your vehicle, especially older ones like mine, I definitely encourage you to go to the Brake Shop. Due to this experience, I am now having my oil changes and other maintenance done by the Brake Shop! - Wesley H.

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