I have 3 words for this place... honesty, integrity and thorough. The Brake Shop team provided outstanding customer service and a high level of professionalism throughout the entire process. From the phone conversation to the brake estimate (which came complete with photos), Rick and his team were courteous and informative. I'm stoked to have found a reliable shop so close to home! Thanks, The Brake Shop!! - Boyd H.
Couldn't have been happier with the service that I received from these guys. They're very knowledgeable with what they do and they're honest with their prices. I'd definitely recommend anyone to get their vehicle repaired here. - Spencer F.
This place is fantastic!! They really helped us out in a bind when our alternator died, and they were closing "soon-ish" but still fixed everything for us so that our cross country trip wasn't delayed for two days. They did a fantastic job, and were so hospitable. Thank you so much!! - Drea F.
After a lot of finding and trying to contact a good place to get my rear brakes done in Mesa and surrounding areas, I called up brake shop 3 weeks ago. I talked to Jean who was very courteous over the phone and after reaching the shop I talked to Carl and asked him a lot of questions and he answered all of my questions very professionally and satisfactorily. I would definitely recommend these guys and would go back there. Great job done guys! - Jack P.
These guys were so good. You never get an uneasy feeling when dealing with them. Sitting in the lobby for a couple hours and you can tell that every other customer that walks in has the exact feeling. Everything flows so smoothly. The work was top notch, and the prices were completely fair and honest. I would totally recommend commingled here. I'll definitely be back. - Brandon D.
For someone that usually works on his own vehicles, I would definitely bring my vehicle back if need be. I'm very skeptical when it comes to mechanics.. but these guys earned my stamp of approval. - 5 Star Customer Review
My service assistant was Gene. From the very start my experience was exceptional. I brought my car in because my wife was hearing a high pitched squeaking (I never heard it), but because we just had a baby I decided to get it checked out. The guys were pleasant and friendly. I was able to explain my situation and Gene immediately told me that the brakes were probably fine, but for $20 I could have them inspected just to make sure. I really appreciated that honesty. I find it very hard to trust service professionals and I was assuming they would find something wrong even when there was nothing wrong. I got a call back a little while later telling me that the brakes were fine and had significant life left. Best $20 I ever spent to find out. No games, no hassles, no dishonesty. These guys are top notch. I will be back now the next time I suspect a real problem and I'm sure they will shoot straight with me. - Derek B.
I can not say enough good things about this business. I made an appointment based on other reviews posted here and they did not disappoint. They are friendly, professional and honest. I was given a full quote on what needed to be done and the order of importance that it be done. We then decided together what would fit my current budget and what could safely wait a bit. I recently moved here from Louisiana and am happy to say that I have found my permanent auto shop! - Stephanie H.