I am compelled to let all know that "The Break Shop" in Mesa is hands down the best place I have ever brought my car in for repairs. Friendly, caring, clean and so much a cut above. They not only diagnosed my car problem but went out of their way to find the part needed as quickly as possible. Kept me informed along the way. As I waited for the diagnosis a number of people came in to pick up their cars. Surprisingly (not surprising any more to me!) each and every one of them seemed so happy and satisfied with the work they'd had done. I spoke with a couple of them and they both said they would not take their car anywhere else! This is not an experience I've had in the past taking my car in for repairs. The icing was that even though the part couldn't be obtained until the next day. Offered me a shuttle home so I didn't have to find someone to come fetch me. Family owned, respectful, wonderful service. Can't thank Rick and the rest of the guys that took such wonderful care of me!! - Cindy T.

The best shop and group of guys to trust your vehicle with! Great feeling when you find a place you can trust who has never let me down. If there were a 10 star rating they would get 10 from me! - Cindy T.

Another great brake job on our other car. Got me right in. Gave me quotes and updates in a very timely manner. And Carl is quite the conversationalist, I must say! He kept me entertained; full service with a smile!! I tell everyone I can about this place. Thank you all, again, for your professionalism. - Cerissa M.

Is it possible to rate them 6 stars? I've lived a in a few areas of the country and when looking for a mechanic the MOST important thing to look for is honesty. Give me honest over cheap any day. That is not to say these guys are expensive, they're not, they're fair. Outstanding service, quality, knowledge and professionalism. They take the time to let you know what's going on. They'll try to save you money. Offered me a used gas tank instead of new because the used would work just as well. Saved me lots by diagnosing over the phone and helped me determine I could fix a problem on my own. Take your car here and be at ease with your decision. These guys are great. - Dave C.

This went so smooth that the review could write itself! Spoke to Carl on Monday at about 2:00. Explained the problem and he gave me a ballpark price. He had my car picked up in an hour and had it delivered Tuesday morning! He also changed my oil too! Great service, great communication! Will most surely use again and again! - Matthew B.

Five stars for The Brake Shop! Carl was absolutely wonderful from the first call to the time I picked my car up. Honest about the work that needed to be done and didn't try to charge me an arm and a leg for unnecessary stuff that most car places try and sneak in there! I will be back for all my car needs and will recommend to everyone I know! Thank you Carl and crew! - Kaitlyn C.

Carl and friends, where have you been in all my driving life? I called last minute to get an oil change and the voice that answered the phone was uncommonly friendly for a car shop. I actually thought that I dialed a wrong number. So, I got there and I see smiles, the kind that make you wanna smile back. Then I refreshingly heard genuine courtesy and honesty cause I already knew what what was wrong with the car. I wanted to hear what they were going to try and "sell" but it was nothing but the truth! No hoopla, extra stuff or fear! Then I mentioned how my car had also started singing a strange song every time I hit the brake. And Carl said he'll examine it and let me know how they can fix it. When he came back, I knew I was gonna go "nuts" and had to "bolt" out of there (pun intended). Luckily, they have a shuttle service. They took me home and picked me up to get the car. What?! These guys were nice because they are just being decent people. It's the "I want your money " kind of nice. Did I mention that their spot is spotless? Pretty clean for a mechanic shop. Now I know where I can take my car whenever it starts to sing! - Mo B.

I took my car here to get my brakes fixed and was so happy I did! Gene checked me in and took care of my car for me, he was super helpful and nice. My brakes would squeak when I would back up and stop. I took my car to another brake shop and the dealer and both said that was normal for my car because it's a sports car. The Brake Shop Total Car Care informed me that was completely untrue. The Brake Shop not only fixed my breaks but also stopped the squeaking! A win win situation! I'll definitely be coming back to get my brakes checked and fixed here. - Nikki D.

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