The Brake shop provides complete service to our fleet of 26 vehicles, many of which are wheelchair accessible. As a business serving individuals with disabilities, it is vital that our vehicles are repaired promptly and maintained to high quality standards. The Brake Shop has been an outstanding business partner for us, thorough in the work they do, flexible in scheduling, professional, and of the highest quality. Thank you, guys!! - Billy P.

This is a great place. Went here for an Uber inspection and they were fantastic. The free inspections were booked through July. I was going to pay for the inspection but the fee was waived because I am a Veteran. I will really consider them for any future maintenance. - J.Z.

The service was fast and friendly! I needed a simple inspection and was treated with world class customer service! Definitely will return! - Akili W.

I have 3 words for this place... honesty, integrity and thorough. The Brake Shop team provided outstanding customer service and a high level of professionalism throughout the entire process. From the phone conversation to the brake estimate (which came complete with photos), Rick and his team were courteous and informative. I'm stoked to have found a reliable shop so close to home! Thanks, The Brake Shop!! - Boyd H.

Couldn't have been happier with the service that I received from these guys. They're very knowledgeable with what they do and they're honest with their prices. I'd definitely recommend anyone to get their vehicle repaired here. - Spencer F.

This place is fantastic!! They really helped us out in a bind when our alternator died, and they were closing "soon-ish" but still fixed everything for us so that our cross country trip wasn't delayed for two days. They did a fantastic job, and were so hospitable. Thank you so much!! - Drea F.

After a lot of finding and trying to contact a good place to get my rear brakes done in Mesa and surrounding areas, I called up brake shop 3 weeks ago. I talked to Jean who was very courteous over the phone and after reaching the shop I talked to Carl and asked him a lot of questions and he answered all of my questions very professionally and satisfactorily. I would definitely recommend these guys and would go back there. Great job done guys! - Jack P.

These guys were so good. You never get an uneasy feeling when dealing with them. Sitting in the lobby for a couple hours and you can tell that every other customer that walks in has the exact feeling. Everything flows so smoothly. The work was top notch, and the prices were completely fair and honest. I would totally recommend commingled here. I'll definitely be back. - Brandon D.

For someone that usually works on his own vehicles, I would definitely bring my vehicle back if need be. I'm very skeptical when it comes to mechanics.. but these guys earned my stamp of approval. - 5 Star Customer Review

My service assistant was Gene. From the very start my experience was exceptional. I brought my car in because my wife was hearing a high pitched squeaking (I never heard it), but because we just had a baby I decided to get it checked out. The guys were pleasant and friendly. I was able to explain my situation and Gene immediately told me that the brakes were probably fine, but for $20 I could have them inspected just to make sure. I really appreciated that honesty. I find it very hard to trust service professionals and I was assuming they would find something wrong even when there was nothing wrong. I got a call back a little while later telling me that the brakes were fine and had significant life left. Best $20 I ever spent to find out. No games, no hassles, no dishonesty. These guys are top notch. I will be back now the next time I suspect a real problem and I'm sure they will shoot straight with me. - Derek B.

I can not say enough good things about this business. I made an appointment based on other reviews posted here and they did not disappoint. They are friendly, professional and honest. I was given a full quote on what needed to be done and the order of importance that it be done. We then decided together what would fit my current budget and what could safely wait a bit. I recently moved here from Louisiana and am happy to say that I have found my permanent auto shop! - Stephanie H.

I am compelled to let all know that "The Break Shop" in Mesa is hands down the best place I have ever brought my car in for repairs. Friendly, caring, clean and so much a cut above. They not only diagnosed my car problem but went out of their way to find the part needed as quickly as possible. Kept me informed along the way. As I waited for the diagnosis a number of people came in to pick up their cars. Surprisingly (not surprising any more to me!) each and every one of them seemed so happy and satisfied with the work they'd had done. I spoke with a couple of them and they both said they would not take their car anywhere else! This is not an experience I've had in the past taking my car in for repairs. The icing was that even though the part couldn't be obtained until the next day. Offered me a shuttle home so I didn't have to find someone to come fetch me. Family owned, respectful, wonderful service. Can't thank Rick and the rest of the guys that took such wonderful care of me!! - Cindy T.

The best shop and group of guys to trust your vehicle with! Great feeling when you find a place you can trust who has never let me down. If there were a 10 star rating they would get 10 from me! - Cindy T.

Another great brake job on our other car. Got me right in. Gave me quotes and updates in a very timely manner. And Carl is quite the conversationalist, I must say! He kept me entertained; full service with a smile!! I tell everyone I can about this place. Thank you all, again, for your professionalism. - Cerissa M.

Is it possible to rate them 6 stars? I've lived a in a few areas of the country and when looking for a mechanic the MOST important thing to look for is honesty. Give me honest over cheap any day. That is not to say these guys are expensive, they're not, they're fair. Outstanding service, quality, knowledge and professionalism. They take the time to let you know what's going on. They'll try to save you money. Offered me a used gas tank instead of new because the used would work just as well. Saved me lots by diagnosing over the phone and helped me determine I could fix a problem on my own. Take your car here and be at ease with your decision. These guys are great. - Dave C.

This went so smooth that the review could write itself! Spoke to Carl on Monday at about 2:00. Explained the problem and he gave me a ballpark price. He had my car picked up in an hour and had it delivered Tuesday morning! He also changed my oil too! Great service, great communication! Will most surely use again and again! - Matthew B.

Five stars for The Brake Shop! Carl was absolutely wonderful from the first call to the time I picked my car up. Honest about the work that needed to be done and didn't try to charge me an arm and a leg for unnecessary stuff that most car places try and sneak in there! I will be back for all my car needs and will recommend to everyone I know! Thank you Carl and crew! - Kaitlyn C.

Carl and friends, where have you been in all my driving life? I called last minute to get an oil change and the voice that answered the phone was uncommonly friendly for a car shop. I actually thought that I dialed a wrong number. So, I got there and I see smiles, the kind that make you wanna smile back. Then I refreshingly heard genuine courtesy and honesty cause I already knew what what was wrong with the car. I wanted to hear what they were going to try and "sell" but it was nothing but the truth! No hoopla, extra stuff or fear! Then I mentioned how my car had also started singing a strange song every time I hit the brake. And Carl said he'll examine it and let me know how they can fix it. When he came back, I knew I was gonna go "nuts" and had to "bolt" out of there (pun intended). Luckily, they have a shuttle service. They took me home and picked me up to get the car. What?! These guys were nice because they are just being decent people. It's the "I want your money " kind of nice. Did I mention that their spot is spotless? Pretty clean for a mechanic shop. Now I know where I can take my car whenever it starts to sing! - Mo B.

I took my car here to get my brakes fixed and was so happy I did! Gene checked me in and took care of my car for me, he was super helpful and nice. My brakes would squeak when I would back up and stop. I took my car to another brake shop and the dealer and both said that was normal for my car because it's a sports car. The Brake Shop Total Car Care informed me that was completely untrue. The Brake Shop not only fixed my breaks but also stopped the squeaking! A win win situation! I'll definitely be coming back to get my brakes checked and fixed here. - Nikki D.

Great shop! Great group of guys, Gene and Carl are very personable and quite easy to talk to. I was in and out within about an hour-ish. I needed an alignment and overall inspection, and that's what I got! I've been needing a new shop to bring my cars to, and this one is a great location, and the staff is very professional and knowledgeable. Plus they don't up-sell or "BS." But, they will tell you exactly what's going on with your vehicle. I'll definitely be back and tell friends and family to go to The Brake Shop on Country Club. - James W.

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